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Salesforce Slack-Admn-201 Exam Syllabus Topics:

Salesforce Certified Slack Administrator Sample Questions:

1. In your role as an Org Admin, you are advising a user working on a market research project.
The VP of Human Resources requested a sensitive internal report. Typically, communication takes place in a public project channel.
What should you recommend the user do?

A) Send the report in a group DM to the VP and anyone whose information is included in the report.
B) Post the report in the project's public channel.
C) Send the report in a DM to the VP of HR.
D) Create a private project channel to share the report with the VP and anyone whose information is included.

2. As a Workspace Owner on the Slack Business+ plan, you need to set message retention policies for your workspace. You'd like to keep important information in Slack so that employees can search for it, but there are a few channels with messages that you don't need to save for more than one month.
How should you set up your data retention policies?
(Select the best answer.)

A) Set the retention policy for private channels to keep everything, and set the retention policy for public channels to one month.
B) Keep the default retention settings, but set a message retention policy of one month for channels with less important information.
C) Set your global message retention policies for one month, and adjust retention settings for important channels to keep everything.
D) Set the retention policy for public channels to keep all messages, and allow members to determine how long they'd like to keep messages in private channels.

3. You're an Org Admin planning the structure of your organization's new workspace, and you decide to establish a few default channels for everyone to access.
How does defining default channels help end users?

A) Members and guests can find each other and interact as they're added to default channels.
B) Default channels are always required, so members won't miss important updates.
C) Default channels orient new members and model channel naming conventions.
D) Users are automatically added to a set of private and public channels.

4. Big Corp uses an IdP (Identity Provider) to manage access for its members to its Plus plan on Slack. Their security team wants to make sure members will be automatically deactivated when they leave the company.
Which of the following must be true to ensure that members are automatically deactivated?

A) The IdP must support deprovisioning via SCIM.
B) The member who is leaving the company must have left all channels.
C) Each member's access must be set to expire after 90 days.
D) The member must not be a Workspace Admin or Owner.

5. You're a Support Agent on the admin team for your organization's Slack Enterprise Grid workspace.
You receive a service request from one of your employees to add 15 new members from a single external company to Slack in order to support a 12-month joint marketing partnership. The team requires multiple channels and members for external collaboration.
How should you respond to the service request?
(Select the best answer.)

A) Approve the employee's request, then invite the external users to your workspace as Multi-Channel Guests with a 12-month expiration date.
B) Advise the employee to initiate one or more Slack Connect channels to collaborate with the external organization. The external organization can set up a free Slack instance if they are not already using Slack.
C) Advise the employee to request the external users be added to your identity provider (IdP) so they can authenticate to your workspace with the same single sign-on (SSO).
D) Advise the employee to set up a separate Slack workspace that is jointly owned by both organizations.

Solutions: