Latest [Nov 20, 2023] SAP C_C4H520_02 Exam Practice Test To Gain Brilliante Result
Take a Leap Forward in Your Career by Earning SAP C_C4H520_02
By achieving the SAP C-C4H520-02 certification, professionals enhance their knowledge, skills, and abilities in managing SAP Field Service Management 2005. Individuals who attain this certification are deemed to hold proficiency in solving complex field service management issues using SAP FMS 2005. Moreover, the SAP C-C4H520-02 certification holds immense value in the market, with exceptional employment opportunities.
NEW QUESTION # 12
Where can service workflow steps be used in SAP Field Service Management?
- A. In customer self-service when submitting a self-service request
- B. In SAP Crowd Service when dispatching a service call
- C. In the mobile application when executing an activity
- D. In the Web application when planning a service
Answer: C
NEW QUESTION # 13
Where in the SAP Field Service Management Mobile App can you capture Customer Signature? Note:
There are 2 correct answers to this question.
- A. Checkout Report
- B. Service Call
- C. Business Partner
- D. Smartform
Answer: A,D
NEW QUESTION # 14
How are Labels used within the Smart forms and Feedback Module? Choose the correct answer.
- A. To identify the elements in the smart form.
- B. To act as a reference for generating a Smart form Report
- C. To Filter the list of Smart forms.
- D. To add a label to be used as reference by the Field Engineer
Answer: C
NEW QUESTION # 15
Which scenarios can you cover within the SAP C/4HANA solution portfolio? Note: There are 2 correct answers to this question.
- A. Service fulfillment
- B. Self-service
- C. Contact center
- D. In-house repair
Answer: B,D
NEW QUESTION # 16
You are a consultant who needs to explain the Reserved Material feature of SAP Field Service Management to a customer. Which statements can you use to describe the capabilities of reserved material? Note: There are 2 correct answers to this question.
- A. A planner can create service calls with reserved materials from an integrated ERP system.
- B. You can approve consumed reserved materials in the Time and Material journal.
- C. You can plan and reserve materials in both the Web and mobile applications.
- D. The system will update the inventory count of reserved materials in a standalone scenario.
Answer: A,C
NEW QUESTION # 17
How do you activate the integrated Checkout feature in SAP Field Service management Mobile App?
Note: There are 3 correct answers to this question.
- A. Activate Permissions
- B. Create Custom Business Rules
- C. Enable Company Settings
- D. Adjust Cloud Account settings
- E. Configure Checkout workflow step
Answer: A,C,E
NEW QUESTION # 18
What are key functionalities of the SAP Field Service Management solution? Note: There are 2 correct answers to this question.
- A. Ticket Routing rules
- B. Automated Scheduling
- C. Service Level Agreement
- D. Mobile-Self Service
Answer: B,D
NEW QUESTION # 19
What can you do using the data loader in the Master data module? Note: There are 3 correct answers to this question.
- A. Read Data Records
- B. Delete data records
- C. Merge Data Records
- D. Overwrite data records
- E. Create data records
Answer: C,D,E
NEW QUESTION # 20
What is the first step a technician needs to take to add aSmartform with in SAP Field Service Management Mobile App. Choose the correct answer.
- A. Select whether is mandatory
- B. Select a Template
- C. Select a record from the linked object
- D. Select a linked object
Answer: C
NEW QUESTION # 21
As an administrator, you can maintain settings at different levels within an account. Which statements explain how you apply these settings? Note: There are 2 correct answers to this question.
- A. You apply account-level settings to a specific database.
- B. You apply account-level settings to all databases.
- C. You apply company-level settings to all databases.
- D. You apply company-level settings to a specific database.
Answer: B,D
NEW QUESTION # 22
What functionality is possible when the smart formtemplate is set to translation status? Choose the correct answer.
- A. The template can be Edited
- B. The template can be exported to XML format
- C. The template can be assigned to an activity
- D. The template can be assigned to an equipment
Answer: B
NEW QUESTION # 23
As a technician, you want to record expenses. Which objects can you record expenses against? Note: There are
3 correct answers to this question.
- A. Purchase order
- B. Activity
- C. Service call
- D. Equipment
- E. Business partner
Answer: B,D,E
NEW QUESTION # 24
You are a consultant who needs to explain the Reserved material features of SAP Field Service Management? Which statements can you use to describe the capabilities of reserved material? Note:
There are 2 correct answers to this question.
- A. You can approve consumed reserved materials in Time and Material Journal
- B. The system will update the Inventory count of reserved materials in standalone scenario.
- C. You can plan and reserve materials in both Web and Mobile applications
- D. A planned can create service calls with reserved materials from an integrated ERP system
Answer: C,D
NEW QUESTION # 25
What object can you use to create absence and reservation types for a technician in the planning board?
Choose the correct answer.
- A. Service Call
- B. Service Contract
- C. Time Slots
- D. Activity
Answer: C
NEW QUESTION # 26
Which statements apply to Reserved Material? Note: There are 2 correct answers to this question.
- A. Is used to book material in advance for a technician
- B. Enabling stock integration with ERP for standalone scenarios
- C. Reserve parts for service call reporting
- D. Organization of parts for a particular activity and reservation of stock
Answer: A,D
NEW QUESTION # 27
You are a service planner in SAP Field Service Management. How can you find a suitable technician in the planning board?
- A. Use a checklist.
- B. Use a workflow.
- C. Use a business rule.
- D. Use a filter.
Answer: D
NEW QUESTION # 28
What are the approval statuses in Time &Material journal? Note: There are 3 correct answers to this question.
- A. Approved
- B. Revoked
- C. Pending
- D. Declined
- E. Accepted
Answer: A,C,D
NEW QUESTION # 29
You want to create a new Smartform, which fields would you define? Choose the correct answer.
- A. Description, Category, Revision, Tag
- B. Name, Description, Revision, Type
- C. Description, Revision, Type, Tag
- D. Name, Description, Category, Labels
Answer: D
NEW QUESTION # 30
As an administrator, you want to send automatic notifications to your technician when you are finished modifying the approval status of an effort item related to your technician's service call. Which company setting will you activate within the administration module?
- A. PushNotifications.ActivityChanges.En
- B. CoreSystems.CoresystemsFSM.DL.Notifications.Enabled
- C. CoreSystems.CoresystemsFSM.Mobile.
- D. CoresSystems.Mobile.ApprovedEffortsModificationAllowed
Answer: D
NEW QUESTION # 31
Which SAP Analytics Cloud stories are available to download for SAP Field Service Management? Note:
There are 2 correct answers to this question.
- A. Field Service Checkout Report
- B. Field Service Smartforms and Feedback
- C. Field Service Performance Dashboard
- D. Field Service Capacity Overview
Answer: A,B
NEW QUESTION # 32
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