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Avaya APSS Unified Communications Online Test Sample Questions:

1. You are talking to Claudine, a CFO (chief financial officer). Claudine's business challenges are to manage the business in this economy, work with limited resources, and tightly control expenses. Which two of the Avaya capabilities will help with these business challenges? (Choose two.)

A) Integrate legacy systems to take advantage of the current investment.
B) Enable first call resolution to improve customer service.
C) Add new communication features by replacing legacy systems.
D) Realize cost savings through centralized management, SIP trunkingand tail-end hop off.

2. You are working with Leslie, who is an existing Avaya client with a legacy voicemail system. She asked what a current voicemail solution, like Avaya Aura@ Messaging, offers as part of a UC solution. Which two features would you want to discuss with Leslie? (Choose two.)

A) Voicemail is automatically converted from speech to text and displayed in email clients such as Outlook or Lotus Notes
B) Desktop clients can offer: visual voicemail, or display a message waiting light as well as the number of unread message
C) Voicemail is translated into the default language of the mailbox
D) Voicemail is accessible using: any phone, any web browser, desktop clients, and even speech commands

3. Essential or Preferred Support Advantage co-delivery offers are available for which of these IP Office in a branch deployments?

A) Mixed deployment
B) Standalone deployment
C) Distributed deployment
D) Centralized deployment

4. DRAG DROP
The CallPilot@ messaging product continues to play an important role in the Avaya messaging portfolio. Match the terms listed below with their definition or description as it applies to CallPilot@. (Click and drag the definition on the right to the corresponding term on the left.)

Solutions: