Salesforce AP-214 : Marketing Cloud Advanced Cross Channel Accredited Professional

  • Exam Code: AP-214
  • Exam Name: Marketing Cloud Advanced Cross Channel Accredited Professional
  • Updated: Oct 27, 2026
  • Q & A: 102 Questions and Answers

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About Salesforce AP-214 Exam

The Salesforce Marketing Cloud Advanced Cross Channel Accredited Professional exam has a reputation for tripping up even experienced professionals. BraindumpsPrep built its AP-214 practice test around 102 expert-verified questions so you can walk in knowing what to expect.

Salesforce AP-214 Exam Syllabus Topics:

SectionWeightObjectives
Topic 1: Social Studio10%- Social analytics and reporting
- Content management and moderation
- Social media publishing and engagement
Topic 2: Mobile (SMS/Push)13%- MobilePush tools and functionalities
- MobileConnect features and capabilities
- Mobile Studio configuration and usage
- GroupConnect and WhatsApp integration
Topic 3: Triggers7%- Data extension and trigger management
- SOAP and REST API triggers
- Event-driven automation
Topic 4: Ad Studio12%- Integration with advertising platforms
- Audience targeting and segmentation
- Campaign management and optimization
Topic 5: Einstein for Marketing Cloud23%- Einstein Engagement Frequency
- Send Time Optimization
- Einstein Copy Insights
- Einstein Engagement Scoring
- AI-powered personalization and prediction
Topic 6: Interaction Studio8%- Integration with other Marketing Cloud modules
- Personalization and decisioning capabilities
- Real-time interaction management
Topic 7: Journey Orchestration25%- Journey design and best practices
- Reporting and performance analysis
- Activities and decision splits
- Entry sources and audience evaluation
- Comparison between Datorama and Google Analytics

Common Questions Candidates Ask About AP-214

The AP-214 exam (Marketing Cloud Advanced Cross Channel Accredited Professional) is the official Salesforce exam that leads to the Marketing Cloud Advanced Cross Channel Accredited Professional certification, a credential at the Professional level. Related certifications include Marketing Cloud Accredited Professional, Marketing Cloud Email Specialist. BraindumpsPrep provides 102 practice questions to help you prepare for it with confidence.

The AP-214 exam contains 40-45 questions and gives you 60 minutes to finish them. Before exam day, divide the total time by the question count so you know the pace you need to keep, and flag difficult items instead of getting stuck on them. Running at least one full timed session in the BraindumpsPrep test engine is the best way to make that time pressure feel familiar.

You need 67% to pass, and the official registration fee is USD 150. Keep in mind that a failed attempt means paying that fee in full again, so it pays to test yourself first. When your scores on the BraindumpsPrep timed practice tests stay consistently above the passing line, you are ready to book the exam.

Recommended: 6+ months of hands-on experience with Salesforce Marketing Cloud, familiarity with cross-channel marketing concepts Requirements can change over time, so always double-check the latest eligibility rules before you register on the official Salesforce exam page.

You can book your exam through the official registration channels:

The exam is delivered in the following way: Online proctored or onsite testing center.

Salesforce recommends the following training options for this exam:

Official courses build the foundation, and the AP-214 practice questions from BraindumpsPrep help you turn that knowledge into exam-day performance.

Yes. BraindumpsPrep offers a free AP-214 PDF demo so you can check the quality of the practice questions before purchasing. After you buy, your product comes with 365 days of free updates, and if it expires you can renew the update service at a 50% discount from your member zone.

Your purchase is protected by our 100% Money Back Guarantee. If you take the corresponding AP-214 exam within 60 days of purchase and do not pass, send us a scan of your enrollment slip and the official Score Report PDF within two days of the exam, and the full refund will be processed within seven days. The candidate name must match the payer name; exams taken within three days of purchase, free materials, and expired orders are not eligible. If you would rather not refund, you can exchange your product for two free products of equal value and keep the update service on your original purchase. Delivery itself is instant: your material is available for download and is emailed to you within one minute of payment. If nothing arrives within two hours, contact our support team. There is no limit on how many computers you may install it on.

The AP-214 syllabus is organized into 7 exam domains. Among the first three are Mobile (SMS/Push) (13%), Triggers (7%), Journey Orchestration (25%). For the complete breakdown of topics and subtopics, see the Exam Topics section above.

Salesforce Marketing Cloud Advanced Cross Channel Accredited Professional Sample Questions:

Question #1

Where would you add a topic profile

  • A. Social studio automate
  • B. Social studio engage
  • C. Admin settings
  • D. Workspace settings
Reveal Solution  Discussion  0

Correct Answer: C  🗳️

Explanation: Only visible for BraindumpsPrep members. You can sign-up / login (it's free).

Question #2

Which social network(s) support lead capture in Ad Studio?

  • A. Google Adwords
  • B. Linkedin 2%
  • C. Facebook
  • D. Instagram
  • E. Twitter
Reveal Solution  Discussion  0

Correct Answer: C  🗳️

Question #3

Which two concepts are types of Journeys?
Choose 2 answers

  • A. Promotional
  • B. Single-send
  • C. Multi-step
  • D. Triggered
Reveal Solution  Discussion  0

Correct Answer: B,D  🗳️

Question #4

Which three types of recommendations are supported by Einstein Web Recommendations?
Choose 3 answers

  • A. Content
  • B. Operating System
  • C. Brower
  • D. Product
  • E. Banner
Reveal Solution  Discussion  0

Correct Answer: A,D,E  🗳️

Question #5

Where can you see ad details for facebook ad campaign. Both advertising campaigns and journey builder)

  • A. On the facebook ad channel
  • B. Journey builder
Reveal Solution  Discussion  0

Correct Answer: B  🗳️

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