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Salesforce Slack-Con-201 Exam Syllabus Topics:

Salesforce Certified Slack Consultant Sample Questions:

1. How often should you recommend that your client conduct a guest and channel clean-up?

A) Ad-hoc
B) Monthly
C) Weekly
D) Annually

2. Your client wants to enforce controls and display a warning every time that @channel, @here or @everyone is used in channels with six or more members.
How should you advise them?

A) In org settings, organization policies, permissions tab, set up a Messaging policy to show a warning when @channel, @here or @everyone is used.
B) This is a default setting - members will always get a warning when using @channel, @here or
@everyone in any channel with at least six members.
C) In org settings, organization policies, permissions tab, you can set up a Messaging policy to show a warning at least once a day.
D) In org settings, organization policies, permissions tab, set up a Messaging policy to show a warning the first time someone logs on each day.

3. You are working in an advisory role for a client who is upgrading their Slack paid plan to Enterprise Grid.
When they decide to launch, you recommend they engage with a Slack Consultant to ensure a successful project. They ask why they can't just work with the Customer Success Manager (CSM) who helped them decide to upgrade.
How do you explain the specific skillset a Slack Consultant brings?

A) The Slack Consultant will be the primary point of contact post-project completion.
B) The Slack Consultant will provide guidance for evaluating and purchasing add-ons for your grid.
C) The Slack Consultant provides subject matter expertise during the project implementation.
D) The Slack Consultant will be there to respond to end-user tickets related to Slack launch.

4. Your client notices that users are creating workspaces outside of the Enterprise Grid org.
What should you recommend your client do to prevent additional workspaces from being created?

A) Send end-user communication requiring people to only use existing grid workspaces.
B) Enable domain claiming.
C) Automatically deactivate users who try to create new workspaces outside of the grid.
D) Create an admin channel for new workspace requests.

5. Who can accept a Slack migration invitation?

A) Org Primary Owner, Org Admins and all Workspace Owners
B) Org Owner and Org Admins
C) Org Primary Owner and Org Admin
D) Org Owner, Org Primary Owner and a migrating Workspace Primary Owner

Solutions: