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Salesforce NP-Con-101 Exam Syllabus Topics:

Salesforce Certified Nonprofit Success Pack Consultant Sample Questions:

1. A nonprofit organization using NPSP does a lot of mailings and wants to ensure states and countries are entered accurately into Salesforce. The nonprofit has heard about State and Country Picklists and asked its consultant about enabling them. What are two considerations the consultant should raise about enabling State and Country Picklists and asked its consultant about enabling them. What are two considerations the consultant should raise about enabling State and Country Picklists for NPSP?

A) The Individual ("Bucket") account model does not support State and Country Picklists
B) Predefined State and Country abbreviations on Address records must be used
C) NPSP Data Import object doesn't support State and Country abbreviations in picklist form
D) State and Country Picklist values can only be configured on the Address object

2. Which two sections should be included in a Salesforce-recommended V2MOM? Choose 2 answers

A) Virtues
B) Metrics
C) In Milestones
D) Vision
E) Objectives

3. The requirements for a Salesforce implementation have been gathered, but there are teams with competing priorities and the overall project goals are undefined.
What are two reasons a project team must define goals?
Choose 2 answers

A) Goals guarantee executive engagement.
B) Goals provide a way to measure and prove results.
C) Goals define a clear purpose for the project.
D) Goals catalog all of the teams' pain points.

4. A nonprofit wants to deploy Nonprofit Cloud Case Management into its production org.
Which two prerequisites should be considered prior to installing Case Management?
Choose 2 answers

A) Enable My Domain
B) Install NPSP
C) Ensure Volunteers for Salesforce is properly configured
D) Ensure appropriate licenses are provisioned

5. A nonprofit needs a marketing automation tool. They want to segment and target supporters over time, based on the supporters' engagement and how they interact with the nonprofit's emails. The nonprofit needs to create emails using Lightning Email Templates.
Which marketing automation tool should a consultant recommend?

A) Pardot
B) Email Studio
C) List Emails
D) Salesforce Flow

Solutions: