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CompTIA A+ Certification Exam (JK0-802) Sample Questions:

1. After an installation of a video adapter, the screen on a Windows 7 system cannot be seen.
Which of the following Windows 7 functions will resolve this?

A) Task Manager
B) Component Management
C) Device Manager
D) Startup Repair

2. In which of the following operating systems does Windows XP mode come as a free download to be used for application compatibility?

A) Windows Vista Business
B) Windows 7 Professional
C) Windows 7 Starter
D) Windows 7 Home Premium

3. A user states that their old notebook loses connectivity to the Internet several times a day at work and at home. The issue started after the wireless card was replaced. Which of the following items is MOST likely causing the issue?

A) The drivers for the NIC need to be updated.
B) The wireless on/off switch is not in the on position.
C) The keyboard is faulty and turns the wireless NIC on and off.
D) The motherboard drivers are not current.

4. A user is receiving random errors when accessing files commonly used throughout the day. Which of the following actions should the technician take FIRST?

A) Move the files to another location
B) Convert the file system to NTFS
C) Run FixMBR
D) Run CHKDSK

5. A user is concerned about an issue with iOS. The user MOST likely has which of the following devices?

A) iCloud
B) Android Phone
C) iPhone
D) Windows Tablet

Solutions: