Apple 9L0-066 : OS X Yosemite Troubleshooting Exam

  • Exam Code: 9L0-066
  • Exam Name: OS X Yosemite Troubleshooting Exam
  • Updated: Jun 17, 2026
  • Q & A: 65 Questions and Answers

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Apple OS X Yosemite Troubleshooting Sample Questions:

1. Where can a user disable the automatic login of a user account?

A) System Preferences > Security & Privacy > General
B) System Preferences > Security & Privacy > Privacy
C) System Preferences > Users & Groups > Login Items
D) System Preferences > Users & Groups > Login Options


2. Wireless Diagnostics incorporates Monitor Mode. Which of the following customer scenarios would Monitor Mode help with the most?

A) A customer is experiencing slow speeds on a specific public Wi-Fi connection.
B) A customer will intermittently have a Wi-Fi connection drop. The customer cannot narrow down any specific time that it happens.
C) A customer cannot connect to any password-protected wireless networks.
D) A customer is having trouble sending and receiving Mail on a company wireless network.


3. Bill says no matter what he tries he cannot open a specific document in Pages. Which of the following would help you effectively isolate the issue?

A) Attempt to open a different Pages document.
B) Quit Pages and adjust the framework which may be mismatched.
C) Restart from a different volume and try to reproduce the issue.
D) Quit Pages and try to open the document with Text Edit.


4. Jim purchased an app from the Mac App Store with his iMac at home and would now like to use it while traveling with his MacBook Pro. How can he easily accomplish this goal?

A) Use Back to My Mac screen sharing to use the app on the iMac.
B) He must purchase the application again on the Mac A pp Store to install on the MacBook Pro.
C) Sign in to his account in the Mac App Store, click Purchases, and then install the app.
D) Open iTunes, click on "Purchased on the Mac App Store" in the Store, then install the app.


5. The installation of OS X Yosemite has failed. First Aid in Disk Utility reports directory damage but cannot repair it. What do you do next?

A) Restart the machine and download the OS X Yosemite installer again.
B) Replace the hard drive.
C) Erase the hard drive and then reinstall OS X.
D) Reinstall OS X using the Recovery System.


Solutions:

Question # 1
Answer: D
Question # 2
Answer: B
Question # 3
Answer: A
Question # 4
Answer: C
Question # 5
Answer: C

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