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Microsoft Lync 2013 Depth Support Engineer Sample Questions:

1. DRAG DROP You support a customer who has an existing Microsoft Exchange 2010 with Microsoft Lync Server 2010 environment. Outlook Web Access displays presence from Lync 2010. The customer recently implemented Microsoft Lync Server 2013 and migrated all users to the new environment. The customer reports that presence is no longer available in OWA. You need to restore presence in OWA. Which cmdlet should you run on each server or servers? (To answer, drag the appropriate cmdlet or cmdlets to the correct server or servers. Each cmdlet may be used once, more than once, or not at all. You may need to drag the split bar between panes or scroll to view content.)

2. You support a customer whose network environment includes Microsoft Lync Server 2013. All users are members of an Active Directory Domain Services (AD DS) domain. All users are using the Global client policy. AddressBookAvailability is set to WebSearchOnly. For some users in Active Directory, you change the attributes that relate to title and department. You discover that these attributes are not reflected in the users' contact cards in Lync 2013. You need to update the Lync address book immediately to reflect the changes you made. What should you do?

A) Change the Global Client Policy to use WebSeachandFileDownload.
B) Run the Update-CsAddressBook cmdlet.
C) Run the Set-CsClientPolicy-Identity Global-EnableExchangeContactSync $true cmdlet.
D) Run the Update-CsUserDatabase cmdlet.

3. DRAG DROP
You support a customer whose network environment includes Microsoft Lync Server 2013. Your environment is connected to a third-party network that is supported as a peer IP Private Branch Exchange (PBX) by using direct Session Initiation Protocol (SIP). Both environments are configured properly, and call routing is functional within the two domains.
Media Bypass is configured. Protocols used to specify quality of service (QoS) feedback, synchronization between media streams, and Secure Real-time Transport Protocol (SRTP) are not supported. Users report that they experience poor audio quality when calling public switched telephone network (PSTN) numbers. You need to improve call quality when calling PSTN numbers. Which PowerShell cmdlet should you use with each parameter? (To answer, drag the appropriate cmdlet to the correct parameter or parameters. Each cmdlet may be used once, more than once, or not at all. You may need to drag the split bar between panes or scroll to view content.)

4. You support Microsoft Lync Server 2013 Enterprise servers in your customer's organization. All client computers run Windows 7 or Windows 8. You configure dial-in conferencing. Users are dispersed in several locations. Users report that they cannot use dial-in conferencing for their conferences. You run the Get-CsDialPlan cmdlet and receive the output shown in the following exhibit. (Click the Exhibit button.)

You need to ensure that users can join conferences by using dial-in conferencing. What should you do?

A) Create a user dial plan and associate the user dial plan with a dial-in conferencing access number.
B) Associate a dial-in conferencing access number with a dial-in conferencing region.
C) Associate a trunk route with a dial-in conferencing region.
D) Associate a public switched telephone network (PSTN) usage record with a dial-in conferencing region.

5. You deploy Microsoft Lync Server 2013 Enterprise Edition and create a pool named Lync2013pool.Contoso.local. You configure the Lync admin URL to be admin.contoso.local. The Front End and Back End roles are installed on servers named FE2013 and BE2013. You create the following DNS records: _Sipinternaltls._tcp.contoso.local SRV priority 0, weight 0, port 5061, lync2013pool.contoso.localDialin A 192.168.10.10FE2013 A 192.168.10.10BE2013 A 192.168.10.11 You attempt to open the Lync Server Control Panel and you receive an error message. You need to be able to open the Lync Server Control Panel. Which two actions should you perform? (Each correct answer presents part of the solution. Choose two.)

A) Create the following DNS SRV record: _sipinternal._tcp.contoso.local SRV priority 0, weight 0, port 5061 lync2013pool.contoso.local
B) Create the following DNS A record: lync2013pool.contoso.local A 192.168.10.10
C) Create the following DNS A record: lyncdiscoverinternal.contoso.localA 192.168.10.10
D) Create the following DNS A record: admin.contoso.localA 192.168.10.10
E) Create the following DNS A record:Meet.contoso.local A 192.168.10.10

Solutions: