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CompTIA 220-1202 Exam Syllabus Topics:

CompTIA A+ Certification Exam: Core 2 Sample Questions:

1. Which of the following threats is shoulder surfing an example of?

A) Zero-day
B) Social engineering
C) Brute-force
D) Evil twin

2. A user reports a critical application issue. The user tells the technician that a former IT employee previously resolved this same issue. Which of the following steps should the technician take first?

A) Escalate the issue to the software manufacturer to develop a patch.
B) Open a case to document the issue and progress until the issue is resolved.
C) Consult the technician who previously solved the issue.
D) Review the ticketing system for details related to the prior occurrence.

3. A computer frequently crashes after an OS patch. Which of the following actions should a technician take to prevent further crashes and look into the issue?

A) Apply the optional patches.
B) Roll back the updates.
C) Perform a System Restore.
D) Change the startup sequence.

4. An employee is trying to connect their company laptop to an airport's Wi-Fi during a business trip.
Once the network is connected, a pop-up window appears with the airport logo, which the employee quickly closes. The internet connection is not working properly, and the employee cannot access any websites. Which of the following should a help desk technician suggest to the employee?

A) Reconnect to the network and read the pop-up carefully
B) Contact the airport IT department
C) Tell the employee that company policy prohibits connection to public Wi-Fi
D) Look for a wall socket with RJ45 and try to connect the laptop to it

5. A user wants to use several used computers to set up a low-cost lab at home to study and test scripts for managing servers. Which of the following would be the best operating system choice?

A) Linux
B) Windows
C) ChromeOS
D) macOS

Solutions: